Broadband Resources

Spyware/Adware and Virus Scanning

Adware

Adware is any software application in which advertising banners are displayed while the program is running. The authors of these applications include additional code that delivers the ads, which can be viewed through pop-up windows or through a bar that appears on a computer screen. The justification for adware is that it helps recover programming development cost and helps to hold down the cost for the user.

Spyware

Spyware is any technology that aids in gathering information about a person or organization without their knowledge. On the Internet (where it is sometimes called a spybot or tracking software), spyware is programming that is put in someone’s computer to secretly gather information about the user and relay it to advertisers or other interested parties. Spyware can get in a computer as a software virus or as a result of installing a new program.

Removal Tools

Virus Scanning Programs

FAQ

What is the Internet?

The Internet is a worldwide network of computers. These computers contain huge amounts of information about any subject imaginable. You will be able to access this network via a local access telephone number, your personal computer, and a modem. You will be able to send electronic messages, download files, chat with others who have your interests, and do research on a variety of subjects.

How do I sign up and what is the cost?

You may submit a request online, sign up over the phone, or at your nearest Ben Lomand Connect office. We provide you with a username and password, and we do require a signature on the Internet form itself. If you sign up in person, you can pick up your username and password while you are here.
View Broadband & Fiber plans and pricing.

How will I be billed?

Ben Lomand Connect customers will be billed on their monthly telephone bill.

Will analog modems or fax machines utilize the same telephone line as Broadband?

Yes, fax machines and analog modems operate on the same frequency as POTS (plain old telephone service), therefore you should encounter no problems using the devices with xDSL Broadband. If you are a fiber customer using FAX or an analog modem, special profiles may be required.

What equipment will I have to purchase to use Broadband?

Broadband service delivered over copper-based technologies (xDSL) requires a compatible modem or router. Fiber service is delivered on Category 5 compatible Ethernet port and requires a standard Ethernet router.

May I upgrade plans?

Yes. You may upgrade to another plan at any time with no setup charges. If you downgrade to a lower plan, there is a $7.00 service charge.

What is the domain name for e-mail users?

Your E-mail address will be (yourusernamehere)@benlomand.net

Email Migration FAQ

Why are we migrating?

The old Communigate platform that blomand.net addresses resides on is being decommissioned.

What are the benefits of migrating to the benlomand.net email?

10 gigs of email storage along with a grace period in which to restore mail that is accidentally deleted.

How long will this migration take?

Accounts are ready to use almost immediately but mail stored on the server and contacts stored on the server take from 12 to 24 hours depending on volume to move into the new benlomand.net account.

Do I have to migrate?

Yes–the server platform will not be there after the end of 2021.

How will I let people know that my email has changed?

A responder may be put on the account that notifies each person who sends to the old address the first time of the new address. If you use webmail each message contains a line at the top that tells you if it was sent to the old address or to the new one. You can tell who is still sending to the old address and notify them.

How long will I have access to my old email account?

Your old mail is moved so any email you have stored on the server is moved to the new account. The old mailbox forwards automatically to the new benlomand.net account. There is no need to access the old account directly.

Will all of my old emails be in my new account?

The migration CAN NOT touch mail that is stored on a computer or other device but any mail and contacts kept on the mail server are automatically moved to the new account.

How long will my blomand.net emails forward to my new account?

As of right now there has been no time-limit set, but this service will be stopped at some point in the future and we will make people aware when that happens.

Broadband Recommended Equipment

The following equipment can be purchased from Ben Lomand Connect:

Vision Net
N505N ADSL2+ modem/router/wireless router w/Ethernet WAN port

  • 10/100 Ethernet ports
  • N150 wireless w/ 100 mW Antenna
  • Basic wireless coverage
  • Will work on FTTH
  • Cost: $72.00
  • 1-year Warranty

Zyxel
VMG4325-B10a ADSL2+/VDSL2+ bonded modem/router/wireless router w/Ethernet WAN port

  • 10/100/1000 Ethernet ports
  • N300 wireless w/ 400 mW Antenna
  • Good wireless coverage
  • Will work on FTTH
  • Cost: $135.00
  • 1-year Warranty

Ben Lomand Connect no longer sells the following equipment, but does provide technical support for:

Smart RG
Smart RG 4 port ADSL2+ modem/router

  • No built-in wireless
  • Not supported on FTTH
  • Four 10/100 Ethernet ports
  • Cost: $48.00
  • 1-year warranty

Clear Access

  • AG10 4 Port Ethernet Router
  • SR100 4 Port Router

Comtrend

  • 5363 4 port Router w/ wireless
  • 5364 4 port Router w/ wireless

Netopia

  • 2241 Ethernet or USB Bridge Modem
  • 2246 4 port Router
  • 2247 4 port Router w/ wireless

Ben Lomand Connect Server Information

Mail Servers (POP3 & IMAP)

@blomand.net Email

POP3:
Incoming – mail.blomand.net
Port – 995 (SSL)
Outgoing – smtp.blomand.net
Port – 465 (SSL)
*Outgoing server requires a logon
Username – (username@blomand.net)
Password – email password

IMAP:
Incoming – imap.blomand.net
IMAP Port – 993 (SSL)

@benlomand.net Email

POP3:
Incoming – mail.benlomand.net
Port – 995 (SSL)
Outgoing – smtp.benlomand.net
Port – 465 (SSL)
*Outgoing server requires a logon
Username – (username@benlomand.net)
Password – email password

IMAP:
Incoming – imap.benlomand.net
IMAP Port – 993 (SSL)

DNS Servers
199.189.244.194
199.189.244.195

News Server
nntp.blomand.net

Please select your email client below for e-instructions and set up for your computer and/or mobile device.

Tech Support

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