Contact Us
Tech Support
Customer Support Center & Technical Support:
24 Hours Per Day / 7 Days Per Week:
(855) 800-3002
Customer Support Center: 611
(from Ben Lomand landline phone)
Customer Service
Customer Service, Sales & Billing
(800) 974-7779
Email: cuoperations@benlomand.org
Community-Specific Contact Numbers:
- Beechgrove: (931) 394-2101
- Crossville: (931) 484-5097
- Hillsboro/Pelham: (931) 596-2247
- Manchester: (931) 450-1252
- McMinnville: (931) 668-4131
- Sewanee: (931) 203-3999
- Sparta: (931) 738-2201
- Spencer: (931) 946-7794
- Tracy City: (931) 592-2121
Hearing and Speech Impaired Customers:
Local: (931) 668-1999
Toll-Free: (800) 830-9914
Office Locations
McMinnville
311 Chancery Street
McMinnville, TN 37110
Get directions to our
McMinnville Office
Mailing Address:
PO Box 670
McMinnville, TN 37110
Office Hours: Monday through Friday 8 a.m. to 5 p.m.
Drive-Thru: Monday through Friday 7:30 a.m. to 5 p.m.
Sparta
502 Ben Lomand Drive
Sparta, TN 38583
Get directions to our Sparta
Office
Mailing Address:
PO Box 60
Sparta, TN 38583
Office Hours: Monday through Friday 8 a.m. to 5 p.m.
Drive-Thru: Monday through Friday 7:30 a.m. to 5 p.m.
Tracy City
67 Main Street
Tracy City, TN 37387
Get directions to our Tracy City Office
Office Hours: Monday through Friday 8 a.m. to 5 p.m.
Drive-Thru: Monday through Friday 7:30 a.m. to 5 p.m.
Crossville
205 O’Brien Drive
Crossville, TN 38557
Get directions to our Crossville Office
Monday through Friday 8:00 a.m. to 5:00 p.m.
Spencer
(Citizens Tri-County Bank)
*For bill payments only
489 Spring Street
Spencer, TN 38585
Get directions to Spencer Payment Location
Monday through Thursday 8:30 a.m. to 4 p.m.
Friday 8:30 a.m. to 5 p.m.
Saturday 8:30 a.m. to 12 p.m. (drive-thru only)
Manchester
(Coffee County Administrative Plaza)
1335 McArthur Street
Manchester, TN 37355
Get directions to Manchester Payment Location
Monday through Friday 8 a.m. to 5 p.m.