How It Works

1. Push your alarm button
2. Alarm contacts to a trained Care Specialist
3. Receive immediate assistance from the Emergency Response Center
4. Help arrives at your doorstep

The My Secure Care Medical Alert home system is easy to use and operate. It uses a small wireless, waterproof pendant and a base console connected to your phone line. In the event of an emergency the user simply presses the activation button on the pendant or console. This activates the console to immediately call the Emergency Response Center. Within seconds, a two-way, hands free conversation is established between the user and the emergency operator. The operator has your pre-programmed information, including medical history, prescribed medications, located, preferred hospital and who else should be contacted.

Installation

Our Secure Care Medical Alert home system is easy to install and takes only 5 minutes. Simply plug it into the wall and then plug the telephone cord into a phone jack. Press the wireless button to test your medical system; our live care specialist will respond to you on the console to confirm you system is functioning properly.

Your Secure Care Medical Alert home system requires no routine servicing. The console has a self-diagnostic feature, which alerts the monitoring center if there is a problem. If your system requires service, we will overnight a new Medical Alert home system to you immediately.